These Terms & Conditions govern your use of the Royal Akshayam Spa website and services. By accessing our website or booking our services, you agree to comply with these terms.
Booking and Payment
- Appointment Booking: Appointments can be booked online, by phone, or in-person. A confirmation email or message will be sent upon successful booking.
- Payment: Payment for services can be made at the time of booking or on the day of your appointment. We accept various payment methods, including credit/debit cards and cash.
Cancellations and Refunds
- Cancellation Policy: Cancellations must be made at least 24 hours before your scheduled appointment. Late cancellations may incur a fee.
- Refunds: Refunds for cancelled appointments will be processed within 7 business days. No refunds will be issued for missed appointments without prior notice.
Conduct
- Client Behavior: We expect all clients to conduct themselves respectfully while on our premises. Inappropriate behavior may result in refusal of service.
- Health Conditions: Please inform us of any health conditions, allergies, or injuries prior to your treatment to ensure your safety and comfort.
Liability
- Service Outcomes: While we strive to provide exceptional services, individual results may vary. We do not guarantee specific outcomes.
- Personal Belongings: Royal Akshayam Spa is not responsible for the loss or damage of personal belongings brought into the spa.
Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Any changes will be posted on our website, and your continued use of our services signifies your acceptance of the updated terms.
Contact Us
If you have any questions or concerns about these Terms & Conditions, please contact us at [insert contact information].
By using our website and services, you acknowledge that you have read, understood, and agreed to our Privacy Policy and Terms & Conditions.